Value Added Services for Insurers

Managed services

With our managed services capability, we can shoulder the burden of your IT infrastructure. 

As the insurance industry has become more sophisticated & complex, so has the technology – & its burden on business has increased. It needs investment. It needs managing. It presents new business risks. What are you doing to reduce this burden?  

We can look after your hardware & software for you, maintaining the highest levels of security for your network & applications which can also be accessed from anywhere with a broadband connection for those users who don’t have to be office bound. If your business grows, either organically or by acquisition, expansion & integration from an IT perspective are easier to budget for, easier to implement, & less disruptive to operations.  

We can take care of everything: the backoffice solution, quotation systems, imarket, Microsoft Office products, email & security. We upgrade all the hardware & software as & when necessary, & back up all your data every 24 hours. Across our clients, we’ve seen a 40% reduction in support calls.  

And because technology is one of our core strengths, we provide a resilient hardware infrastructure that gives even the largest of organisations absolute peace-of-mind. We even ensure back-up equipment at a second location. So if anything should happen to the principal hosting centre, we can guarantee you will be up & running again within an agreed timeframe.  

In addition, we can manage the installation & testing of new releases of our software. And we can offer bespoke service level agreements covering round-the-clock support, fast response times, penalty clauses & ring-fenced development & support teams.  

You have better things to do than worry about your IT. So leave it all to us.