Value Added Services for Insurers

Connectivity

We can connect your organisation to more of the outside world – to more consumers, more brokers, more agents, more online aggregators & more service providers – & in turn automate as much of your business as possible.

Connecting to consumers – be it the call centre or the web, we can deliver the sales & service channels consumers want. And we can join your whole operation together seamlessly – providing a choice of unconnected channels on its own is not good enough. Connecting to brokers – in personal lines, full-cycle electronic data interchange has been around for years. But in commercial lines, there’s still an awful lot of paper around. Automation across the board is the way forward to reduce the cost of processing business – at all levels of risk. It’s especially relevant with lower premium policies, allowing brokers to concentrate on risks that require more detailed attention.  

Connecting to online aggregators – the aggregators are now responsible for huge numbers of quotes. Even small insurers can receive a million or more quote requests a month. We can make sure you’re part of this growth, & that you can handle the volume of leads efficiently & cost-effectively.  

Connecting to service providers – business processes are increasingly spanning

organisational boundaries. If you want to be strong in customer service, you have to be able to work seamlessly with outside suppliers as well as internal divisions. We can provide speedy, reliable & cost effective connectivity throughout the chain.  

SSP integrates easily with the multiple systems that are running in most large insurers today as well as the outside world through open non-proprietary solutions based on modern technology.  

Whatever your needs, our applied knowledge of the industry means you can rely on us for expert advice, sophisticated technology & leading consultancy services.