SSP Technology Extends Expansion & Service
Capabilities for Island Heritage
SSP, a leading global provider of solutions to the
insurance & financial services industry, today announced Island
Heritage, an insurance company specialising in specialty
lines & based in Grand Caymen has recently
upgraded to the latest version of SSP’s insurance solution (S4i). The
company, which insures private homes, offices &
condominiums in the Caribbean, has invested further in S4i to support
an agency base spread across 16 Caribbean islands &
plans for further expansion.
SSP’s S4i is a
highly-flexible, end-to-end policy administration system delivering
underwriting, policy administration, claims management, customer
management & full accounting functionality for all
lines of business. A fully-scalable, web-enabled solution, S4i provides
a modern platform forinsurers & financial advisers to
manage the entire business lifecycle from a single system. With rich
functionality, at a fraction of the cost of legacy software systems,
S4i delivers self-sufficiency & provides a rapid
return on investment.
“This upgrade will allow us to
further improve our performance & provides us with a
great platform to develop our service offering to agents via our web
portal," said Hugo Cardona, COO of Island Heritage. “With a
geographically diverse client base & ambitious
expansion plans, the ability to service clients
efficiently & launch new products into new markets
quickly & easily is key. SSP has consistently
demonstrated an understanding of our business
requirements & has delivered this significant project
on time & on budget.”
As part of
the project, SSP also developed custom functionality designed to handle
cover notes, client recording, claims recovery, renewal
processing & exchange rates which
improves & enhances Island Heritage’s complex policy
processes. In addition, SSP configured three new products which will be
launched in Island Heritage’s newest territory. The move to the latest
version of S4i provides Island Heritage the ability to access more of
the solution’s functionality for agents & enables the
company to gain process & performance
improvements.
“Island Heritage has an ambitious
strategy & a clear understanding of how the use of the
latest technology can support it,” said Andy Lovett, SVP, Americas at
SSP. “In addition to the immediate improvements in business
processes & performance, this investment provides
Island Heritage with the platform to provide a wider range of services
to its agents via the Internet, which is especially important as the
company continues to expand. We look forward to continuing to work with
Island Heritage to further develop their business.”
26/01/2010
