SSP Pure Broking

SSP Pure Broking

SSP Pure Broking can be customised to suit the unique & specific needs of your business – from schemes management & document scanning, to Microsoft Office, email & anti-virus solutions. It can be configured to your own schemes, risk & client data models.

Making the right Connections

Benefits

  • Access to wider distribution channels
  • Quick & efficient
  • Reduces administration cost, allowing time to focus on business generation
  • Facilities available to manage referrals & price negotiation
  • Industry standards

Connected trading, & in particular, the integrated trading of SME Commercial products is fast becoming a reality… with more & more products being made available for electronic trading.

SSP is now firmly positioned in the market place – providing a suite of integrated trading channels connecting brokers directly with insurers… allowing policies to be purchased, & managed, from the SSP solution application.

Please select a sub category on the left for more information on how we can connect you to the market.

SME Integrated Quotes

Benefits

  • Quick & efficient
  • Reduces administration cost, allowing time to focus on business generation
  • Facilities available to manage referrals & price negotiation
  • Industry standards

Using our wide distribution base, we have developed connected trading solutions for the commercial SME market. Using our integrated ‘Stargate’ solution, SSP provides you with access to direct quotes from our key insurer partners.

Quotes are provided via a number of connectivity methods from iMarket to structured e-mail. ‘Stargate’ currently provides quotes for a number of standard commercial products including:

  • Shops & Offices
  • Tradesman
  • Property Owners
  • Surgeries
  • D&O
  • Hotels, Pubs & Restaurants
  • Working From Home
  • Commercial Combined
  • Salons
  • Motor Trade
  • Motor Fleet

‘Stargate’ also enables you to provide immediate cover to your customers – including point of sale documentation.

Motor, Home & CV Quotes

Benefits

  • Over 600 schemes
  • Over 35 insurer partners supported
  • Competitive Quotes
  • Full Cycle EDI products

Through the standard integrated quote engine, SSP supports over 600 individual schemes with over 35 Insurer Partners – to offer you the most competitive quotes in the market.

The easy to use interface allows you enter data quickly, & accurately, in order to get the best quotes for your customers. The quote display allows you find & access the best options really easily with quick access to the individual schemes features & benefits, underwriting notes & premium breakdown. Most of the schemes provided support full cycle EDI messaging & point of sale documentation.

Helping you to service your customers…

Benefits

  • Allows you to get on with what you do best
  • Easy to train staff
  • Improved productivity
  • Increased efficiency
  • Improved customer service

It’s really simple. Our SSP solution provides you with a solid administration base on which to run & build your business. It allows you to service your customers efficiently & effectively.

The system is a Microsoft-based application, designed specifically for insurance brokers. With more paperless & automated tasks, it helps to cut administration… leaving your people free to focus on serving your customers & increasing your revenue!

Please select a sub category on the left for more information on some of the key administration system functions.

Client/Policy Administration

Benefits

  • Improved customer service
  • Vital information captured
  • Allows you to support your customers

The fundamental basics of being able to create & administer client & policy records, are all too often over-looked.

SSP's solution provides a platform to capture all of the important client & policy information that supports you in interacting successfully with your customers.

In fact, the application is specifically designed to have the client at the very heart of its administration system.

From a functional perspective, the policy administration system allows you to create policies with multiple sections of cover each able to have separate rates of tax & commission. The policy structure also supports the ability to record co-insured business.

Business Process Management

Benefits

  • Streamlined administration
  • Standardised processes
  • Improved productivity
  • Increased efficiency
  • Easier to train staff

SSP's solution provides standard business process workflows allowing users to input all types of business in a structured way.

The business process management will guide the user through all the steps required from first client contact to sending out the fulfilment documents at the end of a sale.

Business process steps can be configured to only include those that are relevant to your business.

Risk Data Capture

Benefits

  • Standardised data capture
  • Making the data work for you
  • Makes producing documentation easier

One of the key areas of the system is its ability to capture your customers risk information… quickly & easily. It offers standard risk capture screens for over 60 key risk types.

Once captured, you can start to make the data work for you by including the information in documents, customer presentation reports or a rating engine.

In addition to our standard risk data capture we also provide the functionality for you to create your own data capture screens to allow you to capture any information your business requires.

Auto Rated Schemes

Benefits

  • Streamlined processing
  • Improved efficiency
  • Improved productivity
  • Reduced costs

Following on from capturing the risk data, the system has the ability to build a rating engine around your scheme… to do all the underwriting work for you. We will work with you to define your requirements including incorporating referrals, declines & overrides.

The scheme then sits in one of our many business process workflows to allow users to quickly capture data, process & quote & bind the business… all within a single process.

The ability to automatically generate documentation at key points means that your processing time is greatly reduced so you can concentrate on growing your market share.

Once the scheme is in place we can then expand the market potential further by working with you to get your scheme online.

Accounts

Benefits

  • Structured accounts postings
  • Easy to use
  • Improved efficiency

A core part of the sytems functionality is its robust accounting structure – based on a double entry posting system. As you’d expect, the application supports all of your key accounting functions such as posting client transactions, receiving payment, earning commission & reconciling insurers.

In addition, the accounts function also supports agent or sub agent transactions, shared invoices & co-insurer splits. It can even be used to run your nominal accounts with its fully integrated chart of accounts including a purchase ledger structure to manage all of your expenses.

Premium Finance

Benefits

  • Offers a range of payment services to your customers
  • No re-keying
  • Real time finance quotes

SSP's solution works closely with key premium finance providers allowing you to offer your customers a choice in how they pay.

It provides real time finance quotes directly from the finance providers. This means that there is no need to re-key any additional information directly on premium finance providers’ websites.

Credit Card Processing

Benefits

  • Credit Card authorisation within the workflow process
  • No PDQ machines required
  • Immediate access to Credit Card transaction reports

SSP's solution allows users to securely authorise card payments from directly within the application. Consequently, you do not have to rely on standalone card machines.

As well as validating the standard card details, the system also supports address verification so you get the additional level of security.

Document Production

Benefits

  • Uses Microsoft Word
  • Flexible document design
  • Automatically merges client information
  • Over 300 documents provided as standard

SSP's solution uses Microsoft Word as an integral part of the document production functionality – delivering a high level of flexibility in the customer documents you can produce.

As well as all the standard Microsoft Word formatting options to make your documents look really professional, the system also provides hundreds of standard merge fields to incorporate all of the important data you’ve captured on the client record.

Documents can be generated as part of the integrated business process workflows or on an individual client basis. In conjunction with our data capture screens we also provide over 300 supporting document templates to allow you to provide the professional documentation your customers expect.

As standard, the SSP application comes complete with the following presentation documents for over 60 risks:

  • Risk Registers
  • Demands & Needs
  • Market Presentation
  • Renewal Reports
  • New Business Reports

Because our templates are designed in Microsoft Word it’s much easier to put your own unique style into the documents by changing fonts, colours & incorporating your company logos.

Microsoft Outlook Integration

Benefits

  • Stores vital communications
  • Reduces mailbox size
  • All users can view email content

As more & more business is being conducted over email, SSP recognise the vital importance of capturing & storing this information.

As part of a hosted solution, SSP allows you to store emails quickly & easily. They’re received in your inbox directly to the associated client within the application. (Including any attachments.) The email will be stored as an email in the document management area so it can be retrieved at any time.

Electronic Document Delivery

Benefits

  • Reduce postage costs
  • Increased efficiency
  • Assists with compliance
  • More secure than e-mail

SSP Delivery has been developed to provide you with an easy to use, quick, reliable & much more cost-effective way of securely sending important documents to customers.

By choosing to send documents via SSP Delivery, the system will automatically create an electronic package containing all the documentation that would normally be printed & sent by post.

These documents are transferred to a secure document vault where they can be accessed by your customers who are notified by text &/or email that their documents are ready for collection. Your customer can then follow a link to download & print their documents.

Document Management

Benefits

  • Full client history securely held in one place
  • Ability to import external documents against a clients records

The system comes complete with its own document management facility giving you complete peace of mind because all of your client communications are safely stored for retrieval – when required.

Once a document has been archived, it can be viewed or reprinted quickly & easily. The integrated document management facility also allows you to import any external documents that you want to record against your clients.

Compliance Assistance

Benefits

  • System-generated compliance reports
  • Specific data capture
  • Improved efficiency

The SSP system incorporates compliance functionality as standard. The compliance module is specifically designed to assist you in capturing & reporting vital compliance information.

This includes comprehensive reporting on critical compliance issues such as Contract Certainty, Complaints, Client Money Calculations & RMAR policy sales reports.

Claims Management

Benefits

  • Specific claims data capture
  • Integrated accounting
  • Record reserves & payments

Claims management functionality comes as standard. This allows you to record claims against any type of policy.

Whether you just want to enter claims for information purposes or whether you’re actively involved in processing claims on behalf of your customers, SSP's solution can be tailored to suite your needs. (Users are able to add bespoke claims data capture information-dependent on the risk & type of claim)

What’s more, you can record & reserve payment information against each claim &, if required, raise the relevant claims transactions if you pay claims on behalf of insurers.

Connecting you to your customers…

Benefits

  • Increased availability
  • Reduced overheads
  • Incorporate Aggregators
  • Increased Conversion Rates

We can connect your organisation to more of the outside world – to more consumers, more brokers, more agents, more online aggregators & more service providers… &, as a result, automate as much of your business as possible.

Customers are beginning to expect 24/7 access to their insurance details – whether they’re looking for a cheaper car insurance quote or checking their outstanding accounts balance on policies they have already taken out.

Please select a sub category on the left for more information on some of the key administration system functions.

Motor/Home Online

Benefits

  • Increased availability
  • Increased availability
  • Reduced overheads
  • Incorporate Aggregators
  • Increased Conversion Rates

Why should you do all of the hard work when your customers can do it for themselves? With SSP’s ‘Icons’ functionality we can provide an online motor & home quote & buy solution.

Delivered in an iframe, it can fit seamlessly into your existing web site or it can be provided as an external link.

Because of the link to SSP’s standard personal lines quote engine, your customers will benefit from quick & accurate online quotes – with the added benefit of having the policy automatically created in the application… if the customer buys online.

This solution also provides email notification of any quotes processed by your customers – enabling you to follow up on those important leads.

In addition, the ‘Icons’ solution also supports integration with all of the well-known aggregator sites – giving you access to a whole new market.

Niche Schemes Online

Benefits

  • Opens up the market
  • Increased availability
  • Increased speed to market
  • Improve service levels

SSP's solution allows you to open up the lucrative Internet distribution channel via our ‘Nexus’ offering. This means that you can take any back office auto rated scheme & put it on the web – enabling your customers to quote & buy online.

As the Nexus solution calls functions directly from the application, it means that any data entered online by your customers is recorded immediately in the back office. This facility allows you to track quotes as well as business transacted online.

Nexus provides affordable e-commerce solution that lets you compete head-to-head with the direct players on the web. It also greatly improves service levels & costs with straight through processing of business. Consequently, you can satisfy your customers’ expectations of being able to provide an internet service – outside of normal office hours.

Aggregator Support

Benefits

  • Increased quote volumes
  • Wider market coverage
  • Higher conversion rates

You don’t need us to tell you about the rise of the Aggregator sites! The eBusiness SSP solutions allow you to work with Aggregators to channel business to your application via these sites.

Aggregators are responsible for an extensive numbers of quotes & SSP's eBusiness solutions alone currently perform ¾ billion quotes annually… & rising. We can make sure you’re part of this growth & ensure that you can handle the volume of leads efficiently & cost-effectively.

Web Design

Benefits

  • Industry knowledge
  • More cost–effective
  • Aligned to your business needs
  • Higher conversion rates

As well as developing SSP solutions, we also have an experienced in-house web design team.

Whether you require a standalone website, integrated quote & buy online scheme or a self-service website… our in-house design team can help. They’ll make sure your website has the right look & feel for the kind of customers you want to attract.

Search Engine Optimisation (SEO)

Benefits

  • Maximises traffic to your website
  • Increases conversion rates
  • Industry knowledge

Our in-house web design & marketing teams are experts in maximising the volume of quality traffic to your website via their search engine optimisation (SEO) knowledge.

Customer self-service

Benefits

  • Improved customer service
  • Reduce servicing overheads
  • Increased availability

A growing part of our online offering consists of enabling your customers to view their insurance portfolio online. Regardless of whether the business was originally transacted online, SSP's solution allows consumers to log into your own e-servicing website.

This enables you to provide a much sought after service to your customers. Do you pick up the phone every time you want to check your own account balance? Your customers would be able to check the cover on any of their policies, view their account balance or check the latest status of their claim without the need to pick up the phone.

Where policies have been traded online consumers will be able to perform their own mid-term adjustments or even renew online. This reduces your overheads in servicing your client.

Supporting Personal Lines Business…

Benefits

  • Competitive Quotes
  • Access to Full Cycle EDI Products

SSP's solution provides you with a powerful integrated quotes engine that supports Full Cycle Motor, Home & Commercial Vehicle business. With our insurer partners we are able to offer a wide range of highly competitive schemes.

Please select a sub category on the left for more information on individual Personal Lines functions.

Motor, Home & CV

Benefits

  • Over 600 schemes
  • Over 35 insurer partners supported
  • Competitive Quotes
  • Full Cycle EDI products

Through the standard integrated quote engine, SSP supports over 600 individual schemes with over 35 insurer partners to give you the most competitive quotes in the market. The easy to use interface allows you enter data quickly & accurately to get the best quotes for your customers.

The quote display allows you find & access the best options easily with quick access to the individual schemes features & benefits, underwriting notes & premium breakdown.

Most of the schemes provided support full cycle EDI messaging & point of sale documentation.

Registration Lookup

Benefits

  • Over 600 schemes
  • More accurate vehicle details
  • Quicker data input

SSP's solution supports seamless integration to DVLA’s registration lookup facility. The user simply enters the registration number & the system checks the DVLA database & returns all of the required vehicle information.

Renewal Processing

Benefits

  • Over 600 schemes
  • Increases productivity
  • Reduces processing time
  • Increases efficiency

The SSP solution's renewal manager functionality allows you to process high volumes of personal lines & schemes renewals effectively & efficiently. All full cycle renewals are imported & processed seamlessly – to enable you to focus on providing great service to your customers.

The renewals manager allows you to instantly see the status of all of your outstanding renewals as well as providing facilities to automatically process alternative quotes to get the best deal for your clients.

Motor/Home Online

Benefits

  • Over 600 schemes
  • Increased availability
  • Reduced overheadss
  • Increased Conversion Rates

Why should you do all of the hard work when your customers can do it for themselves? With SSP’s ‘Icons’ functionality, we can provide an online motor & home quote & buy solution.

Delivered in an iframe, it can fit seamlessly into your existing web site.

The link to SSP’s standard personal lines quote engine means that your customers will benefit from quick, accurate online quotes with the added benefit of having the policy automatically created in the application if the customer buys online.

This solution also provides email notification of any quotes processed by your customers – allowing you to follow up on those important leads.

In addition, the ‘Icons’ solution also supports integration with all of the well-known aggregator sites giving you access to a whole new market.

Supporting Commercial Lines Business…

Benefits

  • Improves Productivity
  • Streamlines Processing
  • Standardises Data Capture
  • Makes producing documentation easier

SSP's solution provides you with a platform to process all of your commercial line business. This is done through a combination of standard business process workflows & connected trading solutions – via a number of connectivity methods such as iMarket, Structured Email & EDI.

Whatever your commercial needs, the system has the capability to support you by capturing data & processing required documentation.

Please select a sub category on the left for more information on some of the ways SSP's solution can help you in processing commercial lines business.

SME Business

Benefits

  • Reduces processing time & cost
  • Point of Sale documentation
  • Immediate cover

Using our wide distribution base, we have developed connected trading solutions for the commercial SME market. Using our integrated ‘Stargate’ solution the system provides you with access to direct quotes from our key insurer partners on a number of standard products including:

  • Shops & Offices
  • Tradesman
  • Property Owners
  • Surgeries
  • D&O
  • Hotels, Pubs & Restaurants
  • Combined Liability

SME business can also be processed outside of any connected trading solutions by simply capturing all the risk data in our integrated data capture screens. More details on this process can be found under the larger commercial risks section.

Larger Commercial Risks

Benefits

  • Standardises data capture
  • Makes the data work for you
  • Makes producing documentation easier

One of the key areas that SSP helps you with in processing some of the larger commercial risks, or those that don’t quite fit into a standard SME package, is through the capture of risk information in a quick & easy way.

SSP's solution offers standard risk capture screens for over 60 key risk types. Once captured, you can start to make the data work for you by including the information in documents, customer presentation documents, reports or a bespoke rating engine.

In addition to our standard risk data capture we also provide the functionality for you to quickly & easily create your own data capture screens. This allows you to capture any information your business requires.

iMarket

Benefits

  • Supports industry standards
  • Wider trading community

SSP's solution uses industry standards that help to ensure that we meet with the definitions of the markets they are being traded within.

We can reference the implantation of the standards throughout its core risk data capture screens to ensure an open & non-proprietary solution where demanded. We can also help via the efficiency & time savings in product delivery.

Presentation Documents

Benefits

  • Produces professional documentation
  • Single process to produce documentation for all policies
  • Over 300 documents provided as standard

The documentation you provide is a vitally important part of how you communicate to your customers. SSP provides the ability to generate professional presentation documents through the client record.

You can produce documents for single policies or a complete document for your customers’ entire insurance portfolio. In conjunction with the standard risk data capture screens, we also provide over 300 supporting document templates to allow you to provide the professional documentation your customers expect.

As standard, the application comes complete with the following presentation documents for over 60 risks:

  • Risk Registers
  • Demands & Needs
  • Market Presentation
  • Renewal Reports
  • New Business Reports

Because our templates are designed in Microsoft Word, it’s much easier to put your own unique style into the documents by changing fonts, colours & incorporating your company logos.

Providing you with Business Intelligence…

Benefits

  • Critical Business Control
  • 100+ standard reports
  • Easy to produce

One of the most important tools in allowing you to manage your business effectively is the reporting & business intelligence we can provide. Whether this is through one of the 100+ standard reports, creating bespoke reports or via our dashboard, SSP can give you the information you require – at the push of a button.

Please select a sub category on the left for more information on some of the ways SSP can help you in providing business intelligence.

Standard Reports

Benefits

  • Critical Business Control
  • Easy to produce
  • Exported to Excel

SSP's solution incorporates over 100 standard reports within the application – allowing you to check as often as you need to make sure your business is on track.

Unfortunately, there are too many reports to list individually but here are a few integral reports that are provided as standard:

The system gives you the flexibility to provide reports on a per user basis – meaning you have control over what your people see. All standard reports can be easily exported to Microsoft Excel.

Dashboard

Benefits

  • Critical Business Control
  • Intuitive analysis of business information

Dashboard is a web-based analytical reporting tool that allows you to visualise your business from a whole new angle. Data is uploaded daily to the dashboard application – enabling you to slice & dice the information quickly & easily.

Your Dashboard will allow you to analyse your business more effectively so that you can make better, more informed business decisions.

Reporting Services

Main Benefit

  • Full flexibility in reporting

If you currently run your own reporting services we’re more than happy to provide you with the raw data you need via regular automated secure transfer. This allows you to continue to produce your own reporting requirements.

Bespoke Reports

Benefits

  • Gives you exactly the data you need
  • Once created can be used over & over again

If you don’t find exactly what you want in our comprehensive suite of standard reports, we’ll work with you to define your exact requirements to provide any bespoke reports you may need. These will then sit alongside any existing standard reports.

Providing you with a managed service…

Benefits

  • Allows you to focus on your business not IT
  • Saves Time & Money
  • Future-proofs your business
  • Gives guaranteed performance, resilience & reliability

With our managed service capability, we can shoulder the burden of your IT infrastructure. As the insurance industry has become more sophisticated, & complex, the technology & its burden on business has increased substantially.

This technology needs investment. It needs managing. It presents new risks. What are you doing to reduce this risk? We can look after your hardware & software for you, maintaining the highest levels of security for your network & applications.

If your business grows, either organically or by acquisition, expansion & integration from an IT perspective are easier to budget for, easier to implement & less disruptive to your day-to-day operations.

We can simply take care of everything. We upgrade all the hardware & software, as & when necessary, & we back up all your data every 24 hours. Since offering the SSP Pure Broking managed solution across our clients, we have seen a 40% reduction in technical support calls.

Hosted Applications

Benefits

  • Allows you to focus on your business – not IT
  • Save Time & Money
  • Future-proofs your business.
  • Gives guaranteed performance, resilience & reliability

With the SSP Pure Broking hosted solution, you don’t need to worry about your IT infrastructure in order to run your business. All of your applications including your system, Microsoft Office products & email, will be hosted in our specialised data centre.

This means you don’t have to worry about the stability of your servers, taking back-ups or manually upgrading any future software releases.

SSP Pure Broking gives you more resilience, security & disaster recovery – as well as being more competitively priced. Having an SSP Pure Broking hosted solution also opens up the lucrative internet distribution channel.

Access anywhere with Internet access

Main Benefit

  • Access anywhere with Internet access

If you choose the SSP Pure Broking hosted solution, you can access your system from any computer that has Internet access. You can work from home, you can work on-site with a customer & you can keep in touch – anywhere in the world.

Reporting Services

Main Benefit

  • Full flexibility in reporting

If you currently run your own reporting services we’re more than happy to provide you with the raw data you need via regular automated secure transfer. This allows you to continue to produce your own reporting requirements.

Bespoke Reports

Benefits

  • Gives you exactly the data you need
  • Once created can be used over & over again

If you don’t find exactly what you want in our comprehensive suite of standard reports, we’ll work with you to define your exact requirements to provide any bespoke reports you may need. These will then sit alongside any existing standard reports.

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Whether it's to refresh your core technology, internet enable your business or improve business intelligence for better agility & self sufficiency, we have a solution to suit you.

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